Etteplan PARTS is a service to create, distribute and maintain high-quality spare parts information to maximize revenues from the service business. To reach this goal it is paramount to have an efficient after sales process with accurate spare parts information.
The value of Etteplan PARTS is based on up to 60 % cost savings due to efficiency improvements in the catalogue production and distribution processes:
- Shorter downtimes of machinery or equipment
- Improved accuracy of spare parts ordering
- Shorter lead times due to improved quality of spare parts information
- Higher customer satisfaction due to shorter lead times in customer service
- High machine uptime and productivity due to correct spare parts
Etteplan PARTS helps field mechanics and order handlers do their job efficiently: spare parts information is accurate and can be found easily in printed and online catalogues. Depending on the catalogue media, spare parts can be ordered directly from the catalogue, which minimizes erroneous orders and speeds up the order-delivery process.
Etteplan PARTS can be delivered to the customer as a full-scale Managed Service, where the entire process or just a part of it, including production and distribution of technical documentations is outsourced to Etteplan. Etteplan’s know-how in engineering design and methods combined with extensive expertise in technical product information ensure an efficient documentation process that produces world class technical content.
Etteplan’s satisfied customers include Cargotec, Sandvik, and John Deere Forestry, Agrifac, Hekuma, Stiebel Eltron and Claas.
Read here how we helped Siemens Industrial Turbomachinery AB create high-quality spare parts catalogs in shortest possible time.
For more information please download the Etteplan PARTS brochure here or contact:
Jukka Toimela, tel. +358 103 07 23 31 or email: jukka.toimela(at)etteplan.com
Eric Tengstrand, tel. + 46 70 757 7440 or e-mail: firstname.lastname@example.org
Berry Braster, tel. +31 40 84 84 050 or email: berry.braster(at)etteplan.com
Winni Liu, tel. +86 512 3663 3526 or email: winni.liu(at)etteplan.com