Etteplan is a leading provider of technical product information services and solutions in Europe; we excel in advanced documentation methods which bring tangible benefits to our customers. Technical documentation created by Etteplan’s methods ensures maximum reusability of the material across multiple applications bringing considerable cost saving as well as reduced time to market.
Due to Etteplan’s in-depth understanding of different engineering disciplines, our experts know how to translate product specifications into top class technical documentation. High quality technical documentation is especially important for service businesses and can even provide a competitive differentiation.
Etteplan has in-depth understanding of the requirements for technical product information in markets such as industrial machinery, health care and medical technology, consumer products, defense and aerospace, offshore and energy, telecommunications, power tools, electronics and household appliances to name just a few.
Value to customer
By trusting their technical product information to Etteplan, our customers achieve several tangible results including:
- Considerable cost savings due to consistent use of texts and illustrations across multiple formats, word count reduction, streamlined documentation practices and improved quality
- Improved user experience due to compelling and user-friendly technical content
- Improved product safety due to clear, concise and unambiguous content in technical materials
- Increased flexibility in documentation capacity to accommodate peaks in work load
- Shorter lead times in production of technical documentation
- Faster time to market due to leaner production processes
- Possibility to outsource the production and maintenance of technical product information to Etteplan; achieving further cost savings
Services
Etteplan’s technical product information services can cover the production and maintenance of all documentation over the entire product life-cycle. These services are often provided as a Managed Service, where we take the responsibility of an entire process or any part of it. Etteplan’s services include:
Technical writing
Technical illustrations
Animations and simulations:
Spare parts documentation:
Technical translations:
- Multilingual documentation
- Translation services
- Localization services
- Terminology management
- Patent translations
Publishing and printing
- Electronic documentation
- Printed documentation
- On-demand ordering
- Logistics and shipping
Software solutions and tools
- HyperSTE – quality assurance software for high-quality technical writing to comply with the rules of Simplified Technical English and corporate terminology
- HyperSTI - a solution for the efficient creation and reuse of technical illustrations
- HyperSIS – service information system to provide interactive access to all service information including: user/service information, training materials, animations and parts lists
- HyperTERM – software to manage and share company terminology in multiple languages
- HyperDoc (CMS/XML) – software to manage and publish content across different documents and media
- HyperParts – software for managing and distributing high-quality spare part information
Training and marketing materials:
- Interactive product presentations
- E-learning
- Multimedia production
- 3D visualizations
- Sales support materials
- Trade show materials
- Desktop publishing service
- Automated product catalogue publishing
Delivery models
Etteplan’s global presence and engineering expertise enable our customers to outsource all or any part of their technical product information process. For customers looking for operational flexibility, Etteplan offers a Managed Service where we can take care of the entire documentation process. And because we are experts at technical documentation, you can rest assured the process will be continuously improved.
Customers
Companies like Electrolux, John Deere, Sandvik, Vacon, and Cargotec have trusted their technical product information to Etteplan.
Contact
For more information on Etteplan’s technical product information services, please contact:
Jukka Toimela, tel. +358 103 07 23 31 or e-mail: jukka.toimela(at)etteplan.com
Robert Berg, tel. +46 734 472 322 or e-mail: robert.berg(at)etteplan.com
Berry Braster, tel. +31 6 2705 4431 or e-mail berry.braster(at)etteplan.com
Winni Liu, tel. +86 512 5768 9999 or e-mail: winni.liu(at)etteplan.com