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Technical documentation

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Turn your technical documentation into a competitive advantage

Are you looking for ways to improve equipment uptime, parts revenue and customer satisfaction?  Did you know that technical documentation can play a vital role in achieving this goal?

It’s a fact. By providing your field service engineers with industry-leading technical service and spare parts information, you can rapidly minimize downtime and improve service efficiency while driving down costs. How? It involves a different, more structured approach. One that uses a pool of hundreds of experienced technical authors and advanced methods for the creation and delivery of content to support your product’s lifecycle – from engineering to service and beyond.

Whether digital or in print (or both), we transform the standard document-centric approach into one based on clear user roles and task-specific information. You’ll also experience immediate cost savings on translations, printing and support-calls. How do we do all this better than our customers? Because it’s our core business. In fact, many customers buy technical documentation from us as a Managed Service for just this reason. Please don’t hesitate to contact us to discuss how you could benefit. 

Product development

Etteplan helps you create, manage and publish your technical documentation in support of your product development, where we ensure that installation, user and maintenance manuals and other forms of technical publications can be shipped with your products on time.

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After sales


Etteplan can assist you with your after sales business by ensuring that the downtime of your products is minimized and that profits are maximized thanks to on-demand maintenance information and effective spare parts ordering.

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Information management


We efficiently manage your asset information in order to increase the uptime of your production environment, while reducing costs and enabling efficient planning of maintenance, repair and overhaul activities.

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Webinars

Etteplan offers free webinars on technical documentation. Register for the upcoming events or browse through our webinar archive on the Events and Webinars page.

Events and Webinars

Technical documentation

Product development

Technical documentation

  We unburden your technical documentation needs so you can focus on your core business. We support you throughout your product's life cycle where we ensure that all technical documentation needs are met and exceeded. Read more

Visualization

We help you visualize your content in amazing ways. Etteplan offers advanced vizualization methods to effectively communicate technical information. Illustrations and animations help different types of end users to better understand the information you provide them to install, use or maintain your products. Read more

Simplified Technical English

Improve your branding, save costs and engage your customers through content quality. Simplified Technical English (STE) is a controlled language that standardizes vocabulary and style, aiming to improve consistency, eliminate ambiguity and reduce complexity. Read more

Print on demand

Document production is typically one of the biggest expenses for an organization. Outsourcing of document production related business processes to Etteplan can help save cost against high quality deliverables. Read more

Translations

Etteplan has been providing translation and localization services for over 4 decades, specializing in over 50 languages for various industries, including machinery, medical, aerospace, defense, consumer products and many more. Read more

After sales

Spare parts information

In order to optimize your product life cycle and keep the downtime to a minimum, fast and easy spare parts ordering is crucial. Etteplan is your one-stop shop for either implementing the best spare parts catalog systems, or for fully outsourcing your spare parts catalog needs. Read more

Augmented and virtual reality

Augmented Reality (AR) is a technology that allows for information about the environment and its objects to be overlaid by media output like animations, graphics, sound, video or GPS data, while looking at it through applications like smart phones, tablets and glasses. Read more

Service information

Improve the profitability of your service business with Etteplan's solutions to give your end users the right information at the right time, wherever needed.  Read more

Information management

Consultancy

A well-defined content strategy is an important part of the overall business strategy, as product information is an important part of your product. Read more

XML and single sourcing

Optimize the reuse of content and allow for multiple publication formats in any language. Read more

Conversions

Thousands of pages to any desired format Read more

Software solutions for technical documentation

To efficiently create, manage and publish information, but also to get the right information to the right end-user at the right time, Etteplan offers the most advanced tooling and technologies.

Related content

KONE

Etteplan has been one of KONE’s key engineering partners for more than 15 years, supplying engineering services and technical documentation solutions for KONE’s projects worldwide. KONE is known for its innovative and technically advanced product development. Competence is naturally our most important resource. Our market position requires an insightful eye to the future and an understanding of how to develop the right kind of competence.

Fortum

Fortum Heat and Fortum Hydro Power in Sweden have outsourced their technical documentation to Etteplan. High-quality technical documentation is key in Fortum’s business. Any flaws in technical documentation would be costly and harm our customers. We understand the need to develop our documentation tools and processes on a constant basis.

 

 

NeoDynamics

It all began with a problem – and a brilliant idea. Professor Hans Wiksell, founder of the medical technology company NeoDynamics, recognized that breast cancer biopsies involve certain problems and risks. He discovered a method that provides better, safer and less invasive sampling.

HAZEMAG

HAZEMAG Group develops and manufactures machines and plants for the con­struction and mining industry worldwide. Needless to say, safety comes first as far as maintenance, repair and operations of the machinery and plants is concerned. The company’s technical documentation needs to comply with the high safety requirements.

Contact your local expert
Jan Berneryd
Jan Berneryd
Sales Director
Leo Adank
Leo Adank
Sales Manager, Technical Documentation