Outsourcing of technical information - Husqvarna case study

How Etteplan has helped Husqvarna Group to achieve global synergies, control and future proofed technical information

Husqvarna has faced a multitude of challenges concerning technical information in the past years. One of the challenges was related to achieving global synergies, the other challenge was the absence of sufficient control and the third was the difficulty to create future proofed technical information. Underlining reasons included a low level of standardization and/or harmonization as well as uncontrolled language. This naturally led to increasing costs in content creation, translations and printing accompanied with low content quality. Additionally, leveraging on digitalization and new publication channels was limited.

The study contains:

  • Husqvarna's challenges within technical information
  • Step-by-step journey with Etteplan outsourcing
  • Solutions and values delivered
    > Increased global synergies
    > Increased control
    > Future proofed information

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