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Axis Communications

Axis is a global market leader in network video. They are driving the industry by continually launching innovative network products based on an open platform – delivering high value to customers through a global partner network.

The right information at the right place in the right time

 

Axis has a wide range of products and systems that can be adapted for different needs. The requirements for complete and accurate documentation is important and the timing critical.

Etteplan has over the years been a close partner and helped Axis to migrate from traditional documents into structured technical information based on XML. A journey that has been gradually implemented, by introducing a simple file base XML platform, that has grown into a CMS with style sheets, workflows, and translation support in parallel with dynamic publishing support.

“Etteplan* is a most competent and experienced partner that have given us the best support in our shift to more dynamic product and customer information.”

Elisabeth Åkerlund, Manager, Technical Information

Etteplan has helped  to set up the architecture for product information including the possibility to publish to different outputs like User Manuals, Data sheets and web.

With all their product information accessible in one place, Axis is moving into a more customer friendly product information system where all information is available in an easy to navigate, searchable Knowledge based platform.

Etteplan has helped Axis with everything from analysis to system setup and configurations, as well as style sheets, support, continuous improvements and new features.

*Etteplan has acquired Sorona Innovation AB. Read more about the acquisition.

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Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.

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Magnus Pårup
Magnus Pårup
Area Manager
Technical Documentation Solutions