Sony Mobile Communications Sony Mobile is a perfect example of a company with high demands on efficient information management for their products. New phones and accessories are continuously introduced in a market where timing is critical. Products are released globally and adapted to different markets, vendors and operators several times a year. Case Sony Mobile Expertise Technical Documentation Solutions Going beyond the call of duty with Sony Mobile When Sony Mobile chose to upgrade their content management system, they searched for a partner who could meet their highly set requirements. This proved to be a difficult task, until they found Etteplan. The combined skills of the Etteplan team give Sony an extensive and secure support that’s hard to find elsewhere. Etteplan has now been working close with Sony Mobile for several years, offering support in system upgrades and development of new processes and CMS functionality for their product information. We help Sony Mobile implement new information types, create solutions for publishing to different needs, and support them in finding new efficient ways to fast and secure information publishing. Etteplan has a support agreement for Sony Mobile’s Technical Documentation, and is tightly integrated in their internal support organization. *Etteplan has acquired Sorona Innovation AB. Read more about the acquisition. "In Etteplan* we have found a partner who can manage an overall support of our content management system process and help us implement the latest technologies." Anette Sandegard, Strategy and Planning Manager, Customer Self Support, Sony Mobile
How to accelerate your service business -Eindhoven, the Netherlands Invitation Etteplan invites you to a late afternoon seminar to learn more about this servitization development and how service information can help your business to improve. Read more about How to accelerate your service business -Eindhoven, the Netherlands
Etteplan launches its first SaaS solution for technical documentation – world’s first cloud solution for Simplified Technical English Etteplan press release 22.10.2019 at 09.00 a.m.
Fortum Hydro Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.
Making the Case for Simplified Technical English Many organizations have started to realize the great benefits of using Simplified Technical English as a standard for creating their technical product information. But how do you make a case for it internally, and what's all involved to make an implementation an even more successful one? Read more about Making the Case for Simplified Technical English
KONE Etteplan has been one of KONE’s key engineering partners for more than 15 years, supplying engineering services and technical documentation solutions for KONE’s projects worldwide. KONE is known for its innovative and technically advanced product development. Competence is naturally our most important resource. Our market position requires an insightful eye to the future and an understanding of how to develop the right kind of competence. lifting and hoisting product development
