Create, manage and publish content cost-effective while optimizing service business
Etteplan DOC is an end-to-end solution that fully supports your technical documentation needs and also improves the efficiency of your service and maintenance business.
As information is created using the single sourcing and topic-based authoring principles, documentation is not only created, stored, reused and published more efficiently, it also provides end users like field service engineers with quick and easy access to up-to-date maintenance information.
Increasing the profitability of your service business
- Up to 50% reduction in maintenance time thanks to fast access to up-to-date technical information
- Up to 60% cost savings in creating maintenance, repair and operation instructions
- Up to 40% cost savings in translation and localization
Etteplan’s service utilizes proven methods, which ensure that the customer’s technical documentation meets the highest safety and quality requirements and is clear, concise and consistent. Source text is clear, consistent and reduced. Interactive illustrations are high quality and structured content maximizes reusability.
Quick and easy access to information
The information is available through Etteplan's dynamic content delivery portal HyperSIS (Service Information System), an application that gives field service engineers quick and easy access to maintenance information and spare parts ordering. Thanks to the visual and interactive 3D illustrations, all relevant information can be found quickly. Furthermore, maintenance procedures and instructions are presented in a clear and visual way including animations.
Today over 200 companies make use of Etteplan DOC, including Boon Edam, GEA, Omron and Princess.