Every day Boon Edam, a leading manufacturer of revolving doors and security barriers, delivers beautiful products that are crafted to perfection. An excellent product deserves a manual equally as great. One that does not require any explanation, and makes life easier for the mechanic and the end user. For Boon Edam this has not always been the case. Bert Dammers, Manager Information & Document Management at Boon Edam, and his team give us a look into what it took to be able take great pride in the company's manuals.
XML & single sourcing
Optimize the reuse of content and allow for multiple publication formats in any language.
Black & Decker is a global marketer and manufacturer of quality products used in and around the home and publishes approx. 100 new manuals each year in up to 24 languages.
Etteplan created all Black & Decker manuals applying XML structure to minimize translation cost and time-to-market while optimizing consistency and facilitating version management. As a result, the amount of re-use has been 90% or better, which resulted in cost savings of up to 90% on translations. Furthermore, the time to market was decreased by 80%.