Etteplan INFO
Etteplan INFO transforms documentation from a cost driver into a controlled, compliant and scalable business asset. Through a collaborative outsourcing approach, we work alongside your teams to define the right processes, strengthen data quality and ensure regulatory alignment. Together, we build a transparent, resilient operating model that reduces risk and creates predictable, long‑term cost efficiency. By combining your product knowledge with our engineering expertise, harmonized data models and AI‑enabled content creation, we deliver a unified outsourcing approach that evolves with your business. The result is a collaborative framework where responsibilities are clearly shared, enabling your organization to scale confidently while maintaining full insight and control.
Why documentation is becoming a business risk
New EU regulations are transforming the requirements for technical information faster than most organizations can adapt.
Upcoming changes in the Machine Directive, new obligations from the EU Data Act, and sustainability frameworks like CSRD and Digital Product Passport / ESPR are raising the bar for documentation quality, data governance and lifecycle transparency.
For many companies, this creates rising costs, operational strain and compliance risks, making a scalable and future‑proof approach to technical information more critical than ever.
Key Challenges
Low‑quality documentation and spare‑parts data
Many companies work with fragmented tools and inconsistent taxonomies, which often means that content remains locked in PDFs and legacy systems. This could lead to low reusability, poor findability, and slow, manual data enrichment without AI.
High cost & non‑compliant documentation
Some organizations often with 40–60% duplicated content, driving unnecessary rework, inconsistent deliverables, and avoidable operational costs. This lack of control may increase the risk of safety incidents and regulatory non‑compliance, exposing the business to significant financial and reputational impact.
Operational inefficiencies and customer risk
Rising product complexity and disconnected information flows may lead to higher operating costs and delayed releases. As a result, companies struggle to scale service and training effectively, facing increased downtime, warranty claims and safety‑related incidents, all directly impacting profitability and customer trust.
How Etteplan INFO solves these challenges
Etteplan INFO addresses rising documentation costs, compliance pressure and operational inefficiencies together with your teams by unifying data models, establishing transparent processes and applying engineering‑grade content expertise.
More than a methodology, INFO is a strategic outsourcing model that pairs your domain knowledge with our structure, governance and operational capacity to build a documentation ecosystem that is scalable, resilient and future‑ready.
Instead of replacing what you do well, we co‑design and co‑operate: we bring the operating model and accountability; you bring product insight and decision context. By replacing fragmented tools, manual workflows and inconsistent information with a governed, high‑quality operating model, we strengthen compliance, improve productivity and ensure documentation supports every stage of the product lifecycle.
From low‑quality documentation to reliable information
Etteplan INFO replaces fragmented tools and inconsistent taxonomies with a unified information structure that unlocks content stuck in PDFs and legacy systems. With harmonized taxonomy, enriched spare‑parts data and automated quality checks, you gain reliable, consistent documentation that improves accuracy, speeds up access to information and strengthens service efficiency.
From high-cost, non‑compliant documentation to controlled and compliant processes
Etteplan INFO reduces duplicated content and introduces standardized, governed workflows that lower authoring and translation costs while improving consistency. With compliance‑aligned templates and engineering‑driven regulatory expertise, your documentation stays audit‑ready, requires less rework and follows predictable, reliable processes.
From operational inefficiencies to scalable, high‑performance operations
Etteplan INFO provides a lifecycle‑wide information architecture with clear data governance and standardized processes. AI‑supported content creation and a centralized content ecosystem help reduce operating costs, speed up releases and minimize downtime and safety‑related issues. On average, customers achieve about 30 percent higher efficiency in their content operations and often stay with INFO long term because these productivity gains are sustained.
The foundations of Etteplan INFO
Etteplan INFO provides a structured, scalable and governed approach to technical information, built on the idea that documentation should be a strategic business asset, not a cost driver.
- Efficiency & Cost Control
You gain predictable costs, standardized workflows and higher productivity across all documentation activities. By reducing duplication and manual effort, INFO creates reusable content that scales with your business, even when demand fluctuates, resources are limited or service volumes increase. - Data as the Foundation Across the Lifecycle
Technical information can only be efficient, compliant and future‑proof if it is built on a unified data model. INFO harmonizes your taxonomy, structures your content and connects information across engineering, manufacturing, service and training. - Compliance Readiness & Risk Reduction
With regulations tightening across all industries, INFO embeds governance, audit‑proof workflows and regulatory alignment directly into your documentation processes. Etteplan ensures your information stays accurate, up‑to‑date and compliant as products evolve and standards change.
Turn Regulatory Complexity into Competitive Advantage
Europe's regulatory landscape is transforming faster than most organizations can adapt, and compliance is no longer a checklist, but a strategic capability. Our new whitepaper, "The European Compliance Tsunami", breaks down the accelerating wave of new EU regulations and shows how manufacturers can turn complexity into a competitive advantage. Discover how to shift from reactive fire‑fighting to proactive, data‑driven compliance; reduce costs through structured governance; and unlock new service and business models enabled by ESPR, the AI Act, the EU Data Act, the Machinery Regulation and more. If you want to turn compliance into a driver for efficiency, resilience and growth, this whitepaper gives you the roadmap, and the tools, to get started.
The Etteplan INFO Operating Model
Etteplan INFO follows a structured, transparent and collaborative operating model that transforms fragmented documentation landscapes into scalable, governed and future‑proof information ecosystems. Our approach minimizes operational disruption while maximizing clarity, compliance and long‑term efficiency gains. Each phase is designed to build on the previous one, ensuring smooth transitions, predictable outcomes and measurable business value.
Want to know more about the maturity level of your organization?
Etteplan provides ongoing operational support, governance, quality control and optimization, ensuring your documentation remains compliant, accurate and scalable as regulations evolve and your product portfolio grows. Through continuous monitoring and improvement cycles, we reduce long‑term costs, strengthen compliance and create a documentation ecosystem that supports your business strategy.
- 1
Assessment & Maturity Scan
We analyze your documentation landscape, tools, processes and data structures to identify risks, inefficiencies and improvement potential.
- 2
INFO Model Design
Together we define the future operating model, including workflows, governance, taxonomy, roles and deliverables, creating a scalable and compliant structure for all documentation.
- 3
Transition & Migration
We set up the service, run pilot projects, migrate content into the new structures and align teams through training and communication.
- 4
Continuous Delivery & Improvement
Etteplan takes responsibility for ongoing delivery, quality control, governance and optimization, ensuring long‑term efficiency, compliance and cost predictability.
AI that actually works for Documentation
INFO builds on Etteplan’s proven AI capabilities to make technical content creation and management faster, more accurate and easier to scale. Etteplan’s AI solutions are already used in real customer projects to automate information extraction, improve content quality and accelerate engineering workflows.
What AI enables in INFO’s ecosystem
Automated information extraction
Etteplan AI identifies and extracts data from drawings, diagrams and documents, significantly reducing time spent on information retrieval.
Content intelligence for large documentation sets
AI-powered document analysis streamlines the management of extensive technical content and improves consistency across data and document types.
Higher-quality, compliant content creation
AI provides rewrite suggestions, supports adherence to writing standards and reduces content review cycles by up to 75%. It can also interpret standards and technical guidelines through text and image analysis.
Etteplan INFO leverages these capabilities to help teams work more efficiently, reuse information more effectively and maintain consistent, high‑quality content across the entire lifecycle.
Read more about how Etteplan used AI to automatically extract information from drawings and documents, enrich metadata and significantly reduce the time Kuopion Energia spent on information retrieval.
Frequently asked Questions
Compliance you can rely on
If you are navigating stricter regulations, evolving safety requirements or growing expectations for data transparency, treating compliance as an afterthought is no longer an option. Etteplan INFO helps you build a documentation framework that is compliant by design. With our engineering expertise, regulatory knowledge and proven governance model, we ensure that your technical information stays accurate, audit‑proof and aligned with changing legislation. At the same time, your own experts remain closely involved, so the processes reflect your daily reality while we manage the structure, quality and operational delivery. Discover why you should start with Etteplan INFO today:
Take control of your technical information with a strategic outsourcing partner
Do you want to leverage compliance as a driver for growth and efficiency?
An experienced partner can help accelerate and sustain this transformation. Etteplan combines expertise in engineering, data quality and regulations with the knowledge of your own teams. Together, we can lay a scalable foundation for future‑proof products.
If you are facing rising documentation costs, growing compliance pressure and inefficient processes, Etteplan INFO gives you a structured and strategic way forward. With unified data models, transparent processes and engineering‑grade content expertise, we help you replace complexity with clarity: all delivered as a strategic outsourcing model.
Ask our expert a question
VP TCDS Service Solutions