Service & UX Design

Technology has become an integral part of our lives, and businesses are transforming through digitalization. At Etteplan, we are here to help you achieve your digital goals by defining and communicating the next steps, facilitating change, and engaging people with design thinking methods to create a long-lasting positive impact.

Service Design for comprehensive customer experiences

We are sophisticated and approachable experts who understand the importance of user interactions with digital products. Our service and UX designers play a significant role in translating customer needs and business objectives into solutions customized for users. With our collaborative approach and strong point of view, we will help you create user-friendly, attractive, and adaptable digital solutions that meet your customers' needs. 

UX and UI Design – look and feel

Our design services encompass various elements that shape user interactions with digital products. Through service design, we assist industries in developing comprehensive customer experiences, improving customer satisfaction, and aligning services with user needs to promote sustainable growth. Additionally, our UX and UI design expertise ensures that the look and feel of your digital products or services create positive experiences for users across different industries. 

Data and insights as the foundation

To create satisfying digital solutions, understanding your users is crucial. That's why we provide expert insights based on application usage data, user emotions, and behavior. Our UX Research Services transform your engineering and industrial digitalization projects into exceptional user experiences by gathering groundbreaking insights for projects and promoting a human-centric approach. 

Partner with us at Etteplan to unlock the potential of design services in achieving your digital success. Let us guide you in shaping user interactions, improving customer experiences, and driving meaningful progress in your industry. 

Related reference cases

Efficient Transportation Management and User-Friendly Booking with BusU Service

Making electric vehicle charging more accessible with Neste

Simplifying intralogistics challenges through industrial digitalization with Cimcorp

Utilizing design methods in shaping business with Vointy

Elite Alfred Berg’s website upgrade boosts customer satisfaction

A partner for the long-run – developing a modern ERP system for JIS-Automation

Ensuring flexibility for a Proptech startup

Developing a SaaS parking solution together with Hi Tech Mobility

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Hanna Remula

Head of Design, Cloud and Applications

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