Asset information management (AIM)
Unreliable asset data doesn't just slow your team down: it costs money, increases risk, and limits your ability to make well-informed operational decisions. Etteplan AIM, our asset information management service, gives asset owners full control of their asset information: accurate, accessible, reliable and structured to support every phase of the asset lifecycle.
What poor asset information costs you
Poor asset information shows up in operational reality before it shows up on a dashboard. Maintenance crews waste hours chasing information that's outdated, incomplete, or scattered across several different systems. Capital projects overrun because the information layer isn't ready at handover. Compliance audits expose gaps nobody knew existed. And when something goes wrong, the data needed to diagnose and fix it isn't where it needs to be.
These aren't “documentation problems”. They're operational and financial risks, and they compound over time.
Unplanned downtime
Downtime cost times incident frequency reveals the true price tag of poor information. This can lead up to €10,000 - €500,000+ per hour.
Project delays
A 1-month delay on a €100M+ project, often caused by information errors on the critical path, carries direct capital costs.
Maintenance inefficiency
Technicians lose 15 - 30% of their time hunting for information, a cost that scales with team size and hourly rate.
Safety & compliance risk
In regulated industries, one serious incident, plus fines, insurance, and related costs, can exceed a full year's AIM service spend.
Rework & re-engineering
Bad baseline data surfaces mid-project, forcing costly re-engineering at the worst possible moment.
Handover cost
Reconstructing asset information after a bad handover costs 2 - 5x doing it right the first time.
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What is asset information management?
Asset information management (AIM) is the discipline of capturing, structuring, and maintaining the technical information that describes your physical assets, from design specifications and maintenance records to operating procedures and compliance documentation.
Done well, AIM ensures that the right information is available to the right people at the right moment, throughout the entire lifecycle of an asset. Done poorly, or not at all, it becomes a bottleneck that slows maintenance, inflates costs, and exposes your organization to unnecessary risk.
Etteplan AIM is a fully outsourced service that takes end-to-end responsibility for your asset information. We don't just manage data. We make sure it works for your business.
Our approach is aligned with ISO 55000 and ISO 19650, the international standards for asset management, giving you a robust, auditable framework for information governance.
The Etteplan AIM approach
From capital project to operations and maintenance
Most asset information problems start showing at handover. Data collected during the engineering and construction phase gets handed over in a format that operations teams can't easily use, or worse, doesn't get handed over at all.
Etteplan is one of the few partners who can manage asset information across the full lifecycle, from capital investment projects through day-to-day operations and maintenance to decommissioning. Our expertise spans engineering services, software and embedded systems, and technical communication and data services, all under one roof. We understand how assets are designed and built, which means we manage the information about them with a depth of context that a documentation specialist alone cannot provide.
A selection of our services
Advisory Services & System Integrations
AIM setup: define the model, establish information management practices, and implement coordination. Aligned with ISO 55000, 19650, and 81346.
Project Information Services
Investment support: information management plans, supplier and BIM coordination, review processes, and handover management. Ensuring contractors and suppliers deliver the right information at the right time.
Asset Information Management (O&M)
Full O&M asset information management (drawings, manuals, maintenance records, spare parts data) under single point of control.
Document management
Outsourced documentation function spanning project and O&M contexts; service portal, single point of contact, governance, process development, and QA. Scope: asset documentation, not full asset information management.
Maintenance Development
Equipment master data and maintenance plans, with AI-assisted extraction via Etteplan rAIse. Reducing unplanned downtime, extending asset life, and cutting costs.
Equipment Master Data & Spare Parts
Structured equipment and spare parts master data, ERP/EAM-compliant, with AI-assisted extraction from legacy drawings via Etteplan rAIse.
We know why the information is needed
There's a significant difference between managing information and understanding why it matters. A maintenance engineer looking up a component specification needs different information, structured differently, than a compliance officer preparing for an audit, even if the underlying data is the same.
Etteplan AIM is built on the understanding that asset information only creates value when it serves a clear purpose. Our team brings operational and engineering context to every information management task. We don't just store and organize; we structure information so it's genuinely useful for the decisions and actions your teams need to take.
This is the core reason why Etteplan AIM clients see improvements in both data quality and operational performance, not just documentation compliance.
A service that scales with you
Asset-intensive organizations don't have a fixed information management workload. Capital projects create intensive bursts of activity. Post-commissioning, the pace changes. Operational phases have their own rhythm.
Etteplan AIM scales in both directions. During a major capital project, we take on a significant volume of information management work quickly. In a steady-state operations phase, we right-size the service to what you actually need, without locking you into a fixed overhead structure.
You stay flexible, and you only pay for what delivers value.
What you gain
When asset information is accurate, accessible, reliable and properly structured, the impact reaches further than the documentation team.
- Operational efficiency
Maintenance teams spend less time searching for information and more time using it. Decisions get made faster because the data behind them is reliable.
- Risk reduction
Incomplete or inaccurate asset information is a compliance, safety, and financial risk. Structured information management closes those gaps and keeps them closed as your asset base evolves.
- Cost control
Unplanned downtime, rework caused by outdated information, and engineer hours lost to information chasing all have a direct cost. Etteplan AIM addresses each systematically.
- Strategic confidence
Capital investment decisions, maintenance strategies, and operational changes all depend on a reliable information foundation. With Etteplan AIM, that foundation is in place.
- 40%Productivity increase
Industries we serve
Etteplan AIM is built for organizations where assets are critical to operational continuity and where the consequences of poor information management are measured in downtime, risk, and cost.
We work with asset owners and operators in:
Energy & Utilities
Where regulatory compliance and grid reliability depend on complete, current asset records
Airports & Harbors
Where complex infrastructure requires coordinated information management across engineering, operations, and safety functions
Pulp & Paper
Where production continuity relies on accurate maintenance Information across large, aging asset bases
Mining
Where remote operations and strict safety requirements make reliable asset information non-negotiable
Food & Beverage
Where hygiene standards, production efficiency, and equipment reliability intersect
Marine
Where class compliance and operational readiness require up-to-date technical information across fleets
Defence
Where mission-critical assets demand the highest standards of information accuracy and traceability
Water & Waste
Where regulatory requirements and aging infrastructure create persistent information management challenges
What our clients say
"Etteplan is a very secure and futureproof supplier with broad and expert competences, and we are happy that we can continue our partnership within Asset Information Management. We are fully confident that Etteplan will continue to deliver high-quality services to us over the years."
Pernilla Spetz
Manager Business Support, Fortum Sverige AB
Insights & resources
Master data and digital maturity for industrial operators
This guidebook examines how industrial operators can raise their digital maturity: from master data governance and EAM fundamentals through to AI readiness, compliance, and a practical action roadmap. Essential for asset owners ready to move beyond reactive data management.
Asset information and energy management share the same data foundation
How to get started
From assessment to full service
- 1
Assessment
- Current state survey
- Interviews & workshops
- Gap analysis vs. ISO standards
- Business case & roadmap
- Go/No-Go decision
- 2
Service setup
- Define scope & governance model
- Onboard Etteplan AIM team
- Establish processes & systems
- Pilot on selected asset scope
- Validate KPIs
- 3
Continuous service
- Full AIM operations
- Monthly KPIs & reporting
- Quarterly business reviews
- Continuous improvement projects
- AI-driven enrichment (Etteplan rAIse)
Each milestone is a go/no-go decision. You stay in control.
AIM Assessment
Know exactly where you stand with your asset information. Fixed price, defined scope, clear deliverable. We map your current state, review your processes and data and run a gap analysis against ISO 55000/19650 and industry benchmarks. You get a recommended AIM model, business case and a roadmap. No obligation beyond that.
FAQs about asset information management
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Senior Service Solutions Manager, AIM & Data