Turn your technical documentation into a competitive advantage
Are you looking for ways to improve equipment uptime, parts revenue and customer satisfaction? Did you know that technical documentation can play a vital role in achieving this goal?
It’s a fact. By providing your field service engineers with industry-leading technical service and spare parts information, you can rapidly minimize downtime and improve service efficiency while driving down costs. How? It involves a different, more structured approach. One that uses a pool of hundreds of experienced technical authors and advanced methods for the creation and delivery of content to support your product’s lifecycle – from engineering to service and beyond.
Whether digital or in print (or both), we transform the standard document-centric approach into one based on clear user roles and task-specific information. You’ll also experience immediate cost savings on translations, printing and support-calls. How do we do all this better than our customers? Because it’s our core business. In fact, many customers buy technical documentation from us as a Managed Service for just this reason. Please don’t hesitate to contact us to discuss how you could benefit.
Etteplan helps you create, manage and publish your technical documentation in support of your product development, where we ensure that installation, user and maintenance manuals and other forms of technical publications can be shipped with your products on time.
Etteplan can assist you with your after sales business by ensuring that the downtime of your products is minimized and that profits are maximized thanks to on-demand maintenance information and effective spare parts ordering.
We efficiently manage your asset information in order to increase the uptime of your production environment, while reducing costs and enabling efficient planning of maintenance, repair and overhaul activities.
Etteplan offers free webinars on technical documentation. Register for the upcoming events or browse through our webinar archive on the Events and Webinars page.
Technical documentationWe unburden your technical documentation needs so you can focus on your core business. We support you throughout your product's life cycle where we ensure that all technical documentation needs are met and exceeded. Read more
VisualizationWe help you visualize your content in amazing ways. Etteplan offers advanced vizualization methods to effectively communicate technical information. Illustrations and animations help different types of end users to better understand the information you provide them to install, use or maintain your products. Read more
Simplified Technical EnglishImprove your branding, save costs and engage your customers through content quality. Simplified Technical English (STE) is a controlled language that standardizes vocabulary and style, aiming to improve consistency, eliminate ambiguity and reduce complexity. Read more
Print on demandDocument production is typically one of the biggest expenses for an organization. Outsourcing of document production related business processes to Etteplan can help save cost against high quality deliverables. Read more
TranslationsEtteplan has been providing translation and localization services for over 4 decades, specializing in over 50 languages for various industries, including machinery, medical, aerospace, defense, consumer products and many more. Read more
Spare parts informationIn order to optimize your product life cycle and keep the downtime to a minimum, fast and easy spare parts ordering is crucial. Etteplan is your one-stop shop for either implementing the best spare parts catalog systems, or for fully outsourcing your spare parts catalog needs. Read more
Augmented and virtual realityAugmented Reality (AR) is a technology that allows for information about the environment and its objects to be overlaid by media output like animations, graphics, sound, video or GPS data, while looking at it through applications like smart phones, tablets and glasses. Read more
Service informationImprove the profitability of your service business with Etteplan's solutions to give your end users the right information at the right time, wherever needed. Read more
ConsultancyA well-defined content strategy is an important part of the overall business strategy, as product information is an important part of your product. Read more
XML and single sourcingOptimize the reuse of content and allow for multiple publication formats in any language. Read more
ConversionsThousands of pages to any desired format Read more
Asset information managementEtteplan’s services in asset information management (AIM) are geared to ensure correct technical documentation in investment projects, reduce asset information management costs as well as increase safety and service responsiveness to maximize asset uptime. Read more
Software solutions for technical documentation
To efficiently create, manage and publish information, but also to get the right information to the right end-user at the right time, Etteplan offers the most advanced tooling and technologies.