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Black & Decker Tooling

Black & Decker is a global marketer and manufacturer of quality products used in and around the home and publishes approx. 100 new manuals each year in up to 24 languages.

Etteplan created all Black & Decker manuals applying XML structure to minimize translation cost and time-to-market while optimizing consistency and facilitating version management. As a result, the amount of re-use has been 90% or better, which resulted in cost savings of up to 90% on translations. Furthermore, the time to market was decreased by 80%.

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Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.

Business Card Solution and Mobile App

Etteplan MORE and S-Business implemented a business card solution to serve the growing demands of S-Business’s corporate customers and the company’s future growth. The solution includes a system framework for card management and billing as well as related background and extranet services and continuous services.

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Leo Adank
Leo Adank
Manager, Service Solutions
Technical Documentation Solutions