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Fortum

Fortum Heat and Fortum Hydro Power in Sweden have outsourced their technical documentation to Etteplan. High-quality technical documentation is key in Fortum’s business. Any flaws in technical documentation would be costly and harm our customers. We understand the need to develop our documentation tools and processes on a constant basis.

More and more companies decide to focus on their core business. It’s not a realistic goal to strive for excellence in everything. In design engineering and technical documentation processes there is a need for highly specialized expertise.

Often times, however, these expertise areas may not be regarded as core development areas or there are no resources to focus on them. Outsourcing is a growing trend in many industries characterized by squeezing margins and increasing customer expectations.

But the fact is that we are in the business of production and distribution of electricity. For us it makes business sense to outsource technical documentation to Etteplan. We can rest assured that our technical documentation is top class and fulfills all industry standards. Etteplan takes care of the rest.

Lars-Erik Djupenström Manager Process & Engineering, Fortum Värme

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Fortum Hydro

Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.

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Eric Tengstrand
Eric Tengstrand
Global Service Solutions Director
Technical Documentation Solutions