High-quality maintenance service for fueling station environments The fueling station equipment needed for fuel distribution must operate 24/7 year-round, without interruption. Etteplan is Gilbarco Veeder-Root’s co-operation partner in producing remote equipment maintenance services and software development. Case GVR Expertise Software and Digitalization The cooperation between GVR Finland’s team of experts, field personnel and Etteplan’s application management is seamless. In practice, the services provided by Etteplan to Gilbarco Veeder-Root include predictive maintenance, resolution of service requests and troubleshooting. Etteplan also takes care of field service support, remote software updates and pre-installation of equipment, i.e., commissioning. In day-to-day communication, a ticket system, the phone, email and various automated support tools are used, consistent with the shared processes. This ensures a precise and timely exchange of information in all situations. “With extensive service periods, we can ensure the uninterrupted operation of GVR Finland’s systems, regardless of the conditions. Our experts know the customer’s systems and their business, and they respond to service requests and know how to resolve any problems that may arise. Together with GVR Finland we have offered our customers an effective service package,” says Etteplan’s Key Account Lead, Toni Kokkonen. “Gilbarco Veeder-Root and Etteplan have been working in partnership for several years in software maintenance and product development. Together the companies produce an extremely broad and high-quality end-to-end maintenance service for end customers. Our services include, for instance, Gilbarco Veeder-Root’s Finland-wide maintenance network, as well as the remote maintenance service delivered by Etteplan. This combination has guaranteed a quality and comprehensive service experience for our customers for several years now,” says Gilbarco Veeder-Root’s Tuomas Gustafsson, Operations Director Finland & Baltics. Gilbarco Veeder-Root is a global market leader in fuel distribution, payment systems and technology solutions for fueling station environments. The company’s European headquarters are in the UK, and it has regional offices throughout Europe. In Finland, GVR Finland Oy’s customers are Finnish oil companies and fuel dealers. The offering for customers includes fuel station equipment required for fuel distribution, such as distribution meters, fuel height reading meters, payment terminals and cash register systems, as well as the related installation services, field maintenance and software maintenance. Read more: www.gilbarco.com
S-Business received comprehensive information about the security of its service S-Business is S Group’s customer program and a charge card for companies. The card is accepted in over 1800 S Group locations and S-Business cards are used for daily purchases in more than 44 000 Finnish companies. S-Business Oy is a subsidiary owned by SOK.
Developing Autonomous Smart Wood Processing Solutions with ANDRITZ ANDRITZ is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation in the municipal and industrial sectors as well as for animal feed and biomass pelleting. Other important business segments include automation and service business. The publicly listed technology Group is headquartered in Graz, Austria, and has a staff of approximately 29,100 employees. ANDRITZ operates more than 280 sites in over 40 countries.
Balancing the energy grid with Fortum Spring Fortum is a European energy company with activities in more than 40 countries. Fortum provides their customers with electricity, gas, heating and cooling as well as smart solutions to improve resource efficiency. Fortum wants to engage their customers and society to join the change for a cleaner world. Fortum is the third largest producer of CO2-free electricity in Europe. With approximately 19,000 professionals and a combined balance sheet of approximately EUR 69 billion, Fortum has the scale, competence and resources to grow and to drive the energy transition forward.
Simplifying intralogistics challenges through industrial digitalization with Cimcorp Cimcorp Group – part of Murata Machinery, Ltd. (Muratec) – is a leading global supplier of turnkey automation for intralogistics, using advanced robotics, material handling and software technologies. As well as being a manufacturer and integrator of pioneering material handling systems for the tire industry, Cimcorp has developed unique robotic solutions for order fulfillment and storage that are being used in the food & beverage, retail, e-commerce, FMCG and postal services sectors.
Utilizing design methods in shaping business with Vointy Vointy, a health technology start-up company from Oulu, Finland teamed up with Etteplan to bring a health and wellness application of a whole new breed to the market. Instead of focusing on personal performance metrics and competing in the fragmented and saturated market of wearable technology the application is aimed at employers and their human resources development.
Supporting Talenom with continuous security testing and awareness building Customer box: Talenom is an agile and forward-looking accounting firm established in 1972. Talenom’s business idea is to make day-to-day life easier for entrepreneurs with the most user-friendly electronic tools on the market and highly automated services. In addition to comprehensive accounting services, Talenom supports its customers’ business operations with a wide range of expert services as well as financing and payment, and banking services. cyber security
