Husqvarna Husqvarna is known for products such as chainsaws, garden tractors and robotic lawn mowers. It is important for Husqvarna that their products are used and maintained appropriately and safely. For this reason, the technical documentation, namely handbooks and manuals, must be first-class. Case Husqvarna Expertise Technical Documentation Solutions Husqvarna entrusts Etteplan’s outsourcing model Husqvarna outsourced the global production and maintenance of its technical documentation to Etteplan in April 2015. One of the factors in the outsourcing decision was that technical documentation is not a core business for Husqvarna. The technical documentation function was previously handled locally in different countries, which left room for improvement in the efficiency and quality of the process. The cooperation began in Jönköping, Sweden, but going forward, Etteplan will also assume responsibility for technical documentation in Germany, the United States, China and Japan. The simplification and harmonization of the process makes us faster, saves costs and improves quality. We are confident that we will quickly see concrete results, says Daniel Hanngren, Director Communality, Technical Office, Husqvarna Group. Source: Etteplan Annual Report 2015
How to accelerate your service business -Eindhoven, the Netherlands Invitation Etteplan invites you to a late afternoon seminar to learn more about this servitization development and how service information can help your business to improve. Read more about How to accelerate your service business -Eindhoven, the Netherlands
Etteplan launches its first SaaS solution for technical documentation – world’s first cloud solution for Simplified Technical English Etteplan press release 22.10.2019 at 09.00 a.m.
Fortum Hydro Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.
Making the Case for Simplified Technical English Many organizations have started to realize the great benefits of using Simplified Technical English as a standard for creating their technical product information. But how do you make a case for it internally, and what's all involved to make an implementation an even more successful one? Read more about Making the Case for Simplified Technical English
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