Komatsu Komatsu Germany in Düsseldorf develops, manufactures and markets super large hydraulic excavators throughout the world. Case Komatsu Expertise Technical Documentation Solutions Each excavator is tailored to the customer’s needs, which sets special requirements on both the equipment manufacturer and the author of the technical documentation. Etteplan provides Komatsu with service manuals required for excavator servicing and maintenance, or parts thereof, such as “Troubleshooting” or “Dismantling and assembly of the machine” for field service use. Etteplan also draws up Komatsu service’s technical newsletters for the company’s dealers and service and maintenance personnel worldwide. The newsletters contain information about technical innovations and changes related to, for example, repairs and spare part details or components. The technical documentation material is produced in close collaboration with Komatsu’s technical experts. The documents are written in English, and Etteplan provides translation services for the different language versions as required.
Manufacturing drawings fast and cost-effectively from China The Switch saw a need to flexibly and cost-effectively increase its engineering capacity. The company needed manufacturing drawings for a new electrical motor fast and cost-effectively. The drawings had to meet European quality standards, but at the same time enable the manufacture of the electrical parts outside of Europe.
How to accelerate your service business -Eindhoven, the Netherlands Invitation Etteplan invites you to a late afternoon seminar to learn more about this servitization development and how service information can help your business to improve. Read more about How to accelerate your service business -Eindhoven, the Netherlands
Etteplan launches its first SaaS solution for technical documentation – world’s first cloud solution for Simplified Technical English Etteplan press release 22.10.2019 at 09.00 a.m.
Additive Manufacturing Design for Wärtsilä Wärtsilä was willing to redesign their valve springs press tools by having a lighter structure made by additive manufacturing. The initial “standard design” was machined and welded, but there were fears that it would not withstand the spring forces of over 30 kN generated during use. Wärtsilä involved Etteplan to co-design and rethink the manually operated pressing tool for mounting cylinder head valves. additive manufacturing
Fortum Hydro Fortum Hydro is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. Etteplan has been taking care of Fortum Hydro’s documentation management since 2014. The two companies are now looking into the possibilities of automating the documentation process using cognitive technologies.
