Close

Komatsu

Komatsu Germany in Düsseldorf develops, manufactures and markets super large hydraulic excavators throughout the world.

Each excavator is tailored to the customer’s needs, which sets special requirements on both the equipment manufacturer and the author of the technical documentation.

Etteplan provides Komatsu with service manuals required for excavator servicing and maintenance, or parts thereof, such as “Troubleshooting” or “Dismantling and assembly of the machine” for field service use.

Etteplan also draws up Komatsu service’s technical newsletters for the company’s dealers and service and maintenance personnel worldwide. The newsletters contain information about technical innovations and changes related to, for example, repairs and spare part details or components.

The technical documentation material is produced in close collaboration with Komatsu’s technical experts. The documents are written in English, and Etteplan provides translation services for the different language versions as required.

Related content

Hybrid manufacturing case: Rosendahl Nextrom

While Etteplan’s AMO team is working hard to show our customers how to benefit most from additive manufacturing, we are always searching for the best manufacturing method for each design. This customer case is a good example of how “hybrid manufacturing”, a combination of additive and traditional subtractive manufacturing techniques, can be utilized to efficiently produce a very demanding product.

Respiratory systems delivered in unprecedented speed

With the coronavirus outbreak in January 2020 we have learnt that life can take unexpected turns. The availability of committed health care professionals and medical supplies have proven to be our most valuable resources these days. The corona pandemic posed to Demcon, a Dutch based company specializing in advanced medical technology and products such as respiratory systems, the biggest challenge in the company history.