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Etteplan ALM service secures your critical applications

Etteplan ALM

Application Lifecycle Management. Reliable maintenance during a system’s life cycle ensures that business-critical solutions function flawlessly around the clock. You can outsource the application management and further development to us; we provide a clear service promise and regular reports on availability. When a reliable partner understands your needs and takes care of management behind the scenes, you can use your own resources wisely – and get a good night’s sleep.

We have engaged in successful cooperation in the equipment and system maintenance field for several years now. We have found the partnership to be customer-focused and straightforward. Our established operating models and the good cooperation between our field maintenance personnel and Etteplan’s online support have come to the rescue many times even before problems have had a chance to arise.
Otto Valtonen
Managing Director
Wennstrom Fuel Systems Oy
Key Benefits
Secures the operations of your application at all times.
The service packages are flexible.
By entrusting your application management to Etteplan you can focus on your core business.
The transition process is smooth without disturbance on your business processes.
Application Lifecycle Management 24/7

System maintenance secures operations

The business critical applications need continuous support and maintenance. In case of an application or system failure, the root causes need to be identified and fixed instantly in order to maintain customer satisfaction and revenue.

Etteplan’s ALM service (Application Lifecycle Management) secures the operations of your application at all times during the system’s entire lifecycle. Our service packages are flexible and range from 24/7 on-call duty and proactive maintenance services to further development of the application. By entrusting your application management to us you can focus on your core business.

Etteplan has a proven and efficient process to take over your application management duties. We make sure that the transition process is smooth without disturbance on your business processes.

More proactive planning

In cost-effective operations, the risks are minimized. When we take care of your service’s operations 24/7 and fix problems quickly, you are able to plan your production more proactively and make the most of your resources.

Ensure development​

Our incremental development measures improve the reliability and competitiveness of your system. When you need to take a bigger leap and revamp your system more, we make sure that the implementation is accomplished free of risk.

Don’t forget the old

An old system can still be entirely feasible. Our experts can also take on systems made with old technology and build on them.

 

We are there to help you maintain and develop your systems

We provide application management services for the whole lifecycle:

Etteplan Application management service phases

 

 

Application management

We provide consistently high-quality management and extensive service hours. We react quickly, minimize solution times and get things done. Small development work is often part of the collaboration. We regularly supply precise maintenance reports. We also maintain the hardware related to the system.

Help Desk 2 (HD2) service provides you with technical system maintenance and proactive maintenance services. Our help desk serves 24/7 if needed. In the Help Desk 2 service you can rely on Etteplan taking care of the performance of your application. You can focus on your core business. The service is always tailored to your needs.

Help Desk 3 (HD3) service accounts for the code-based maintenance of your system, and supports numerous technologies. When entrusting the code development to Etteplan the life span of your system will increase. We are experts at integrating new business critical features and changes to existing code. Reliability, cost-efficiency, and quickness go without saying.

 

Knowledge Transfer

We evaluate your application and design the best possible service model for maintaining your system. We provide consulting for your system’s maintainability and support you in the transition from system development to on-going management. We also help you identify the application management tasks and prepare the necessary technical documents with instructions for efficient maintenance operations.

Rollout, commissioning

Comprehensive rollouts are often challenging multi-supplier projects. We are glad to get out in the field and enthusiastic about taking on tasks. We prepare the hardware for the rollout and make sure that commissioning is a success through precise project management and meticulous testing. Our project managers are the best of the best and ensure cost-effectiveness.

Further development

We develop systems throughout their life cycle by making small proactive improvements. If a system requires major development work, the whole of Etteplan MORE’s expertise is at your service.

Rollout, commissioning

Comprehensive rollouts are often challenging multi-supplier projects. We are glad to get out in the field and enthusiastic about taking on tasks. We prepare the hardware for the rollout and make sure that commissioning is a success through precise project management and meticulous testing. Our project managers are the best of the best and ensure cost-effectiveness.

Digital devices

If you need devices, i.e. hardware, for your system, we are happy to design a cost-effective solution, whatever your need and environment. We conceptualize and implement total solutions from hardware to cloud. Etteplan’s comprehensive device development expertise allows us to design all aspects of a device and ensure that it meets the requirements and can be manufactured. We also take care of the commissioning of devices and connect them to cloud services.

Cloud services

We can transfer your system into the cloud, where you will have access to the latest technologies and innovations.

A system operating in the cloud is better especially when you require scalability and technology needs to stay up to date.

Tero Kivistö

Tero Kivistö

Director, Application Management, Etteplan MORE Software & Embedded Solutions
+358 50 486 7783
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