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Glaston outsources its technical documentation to Etteplan

Press release – Published: 21.11.2016 9:00:00

Etteplan Oyj that provides industrial equipment engineering, embedded systems and IoT services and technical documentation solutions, and Glaston, a glass processing technology  company have agreed on the outsourcing of technical documentation for Glaston’s glass-processing lines to Etteplan as of November 1st, 2016. The agreement concerns technical documentation for Glaston’s machines that are manufactured in Tampere, Finland, and Tianjin, China.

The service offered by Etteplan covers writing, illustrating and translating technical information on glass-processing lines, as well as material deliveries. The service also includes Etteplan’s HyperDoc system, which serves as a content management system for technical data. With HyperDoc, technical content can be made use of in different manuals cost-effectively, and maintaining the data is easy.

– Technical documentation is an important part of our business, and its quality has a direct impact on both our business efficiency and our customers’ service experience. Developing technical documentation to respond to the demands of the digital operating environment requires the kind of expertise, software and systems that we are not able to develop in-house. Etteplan’s solution meets our needs perfectly, says Glaston’s Heikki Kaasalainen, VP Production and Quality.

– Glaston has been our co-operation partner for many years, and we are very pleased at the opportunity to develop the company’s digital documentation to respond to the needs of their global customer base. We are convinced that with our flexible service concept we will be able to bring quality benefits as well as cost-effectiveness to Glaston’s documentation process, says Veikko Lamminen, Etteplan’s SVP, Operations, Finland. 

Glaston Oyj is a Finnish glass-processing technology pioneer. The company supplies tempering machines for glass processing, machine maintenance and upgrade services, tools and expert services around the globe. Etteplan provides engineering, technical documentation, embedded systems and IoT solutions. Etteplan’s customers are the world’s leading companies in the manufacturing industry.

Etteplan in brief

Etteplan’s services cover engineering, technical documentation, embedded systems and IoT solutions. Our customers are the world’s leading companies in the manufacturing industry. Our services are geared to improve the competitiveness of our customers’ products and engineering processes throughout the product life cycle. The results of Etteplan’s innovative engineering can be seen in numerous industrial solutions and everyday products. In 2015, Etteplan had turnover of EUR 141.1 million. The company has about 2,500 professionals in Finland, Sweden, the Netherlands, Germany, Poland and China. Etteplan's shares are listed on Nasdaq Helsinki Ltd under the ETT1V ticker. Glaston Corporation Glaston is a leading company in glass processing technologies. We provide high-quality heat treatment machines and services for architectural, solar, appliance and automotive applications. We are committed to our customers’ success over the entire lifecycle of our offering. Moreover, we continuously innovate and develop technologies to enable the glass processing industry to reach ever higher standards in quality and safety. Glaston's shares (GLA1V) are listed on the Nasdaq Helsinki Ltd. in Finland . For more information, please visit: