Close

The back-end system developed for Neste Easy Wash

Neste opened its first automated car wash station at Karakallio, Espoo in December of 2019. The back-end system and the automation solutions have been developed together with Etteplan. The emphasis was to make washing the car as easy and comfortable as possible for the customers.

Easy Wash is the new unmanned car wash service by Neste

"The customer can drive his or her car inside the car wash easily and the payment system has also been designed to be very easy to use. In addition to the easy access, we have also wanted to spice up the car wash with disco lights and lava foam. It makes even the people in the backseat think that 'wow, a car wash can actually be pretty cool," says Jukka Peltoniemi. He is responsible for the automated concepts and services of the Neste gas station network.

"In addition to the fact that Etteplan is brilliant in developing payment solutions, I also have to give credit to their administration skills. When we have needed their help with anything, they have provided it very, very quickly," concludes Jukka Peltoniemi.

 

 

The system was developed together from scratch

The partnership between Neste and Etteplan goes a long way. With the Easy Wash concept, the focus was set on automation since the very beginning. An important aspect was the development of payment automatization.

"We aim to provide our customers with the best possible customer experience. The way people pay for our services has a critical role in it," Peltoniemi emphasizes.

"This is the first Neste-owned car wash in a long, long time. The software behind the actual car wash was a bit outdated. This is what we built completely anew from scratch with Etteplan," he continues.

”When we need their help with anything, they provide it very quickly.” - Jukka Peltoniemi, Neste

According to Peltoniemi, the cooperation between the companies in creating these new back-end systems has been very successful.

"An essential thing when developing a whole new kind of service like this is that the payment system has to work from day one. We have to be able to rely on our partners and that's exactly what has happened here," Peltoniemi says.

Related content

Leading the digital transformation in the Glass Tempering industry with Glaston

As an innovative frontrunner, Glaston wants to be the global leader in the development of glass tempering industry with innovative technologies and life-cycle solutions. Glaston’s goal continues to be to build a better future through safer, smarter and more energy efficient glass solutions. One of the cornerstones of Glaston’s strategic vision is to lead digital transformation.

SEO’s digital leap is enabled by SEONappi – a mobile app developed by Etteplan

Established in 1978, SEO (Suomalainen Energiaosuuskunta) is a wholly Finnish oil company that is controlled by its merchants. The SEO network includes more than 220 distribution stations, service stations or unmanned filling stations. SEO merchants independently decide on their station’s services, as well as on their fuel distribution and pricing solutions. This forms the basis for the SEO network’s independent and autonomous nature.

A partner for the long-run – developing a modern ERP system for JIS-Automation

JIS-Automation Oy is an automation and electrical company founded in 2001 with a strong market position in Finland. They supply electrical and automation centers as well as smoke extraction systems for buildings and factories. The company’s strong project expertise ensures that they know the latest technologies and the needs of their customers.

Yard management and scheduling system for Port of Gdańsk

Port of Gdańsk is the biggest port in Poland and one of the biggest ports located on the Baltic Sea. It is also the only port in the Baltic Sea region that has immediate container connections with China. The port handles all types of goods, starting with containers and ending with chemical goods.

Contact us
Toni Kokkonen
Toni Kokkonen
Key Account Lead, Cloud and Applications