Single point of contact for our products
At Etteplan, cybersecurity, safety and quality are integral parts of the services and solutions we develop for our customers. For certain digital solutions and services, Etteplan acts as the manufacturer under applicable EU product legislation, such as the Cyber Resilience Act (EU) 2024/2847. To support secure use of our products throughout their lifecycle, we provide a single point of contact for all product‑related cybersecurity and compliance matters.
About Etteplan as a manufacturer
Etteplan is a technology service company specializing in software and embedded solutions, engineering solutions, and technical documentation. Etteplan mainly supports customers as the manufacturers. However, for certain cases Etteplan acts as a manufacturer, and thus we take responsibility for our products. This includes for example:
- Secure product development and maintenance
- Lifecycle cybersecurity support
- Clear communication with customers and stakeholders
- Compliance with applicable EU product legislation
What you can contact us about
This page’s contact point is intended for issues related to Etteplan products and manufacturer responsibilities, including:
- Reporting of cybersecurity vulnerabilities
- Incident notifications related to Etteplan‑manufactured products