Developing 2 mobile apps and boosting CX for ABAX ABAX is a telematics company offering a SaaS application for tracking and managing fleet and assets. The application combines GPS, IoT and Bluetooth tracking devices with a great customer experience of the managerial web-based applications. Case ABAX Triplog Expertise Software and Digitalization What did the company need to improve? An existing solution that was responsible for vehicles, machines, containers and assets management. Etteplan (previously Skyrise.tech*) turned out to be the perfect match for that task. We have extensive knowledge and experience in integrating and developing IoT, GSM & GPS tracking and cloud and solutions. The idea was to deliver two mobile applications. One for managers and one for employees. As a result, they would solve the problem of not having a clear overview of what is happening to each vehicle and asset at any given time. In order to provide modern end-user applications, we refactored the existing system. Moreover, we extended it with components and developed new features. Therefore, to handle the complexity of the existing back–end system, we built an API facade over it along with an OpenID Connect–based authentication. The development team delivered UX and UI design, as well as full project documentation. Secondly, we delivered the back-end development and mobile app development for iOS and Android. Finally, our experts also worked on front-end development for the developers’ portal, QA services and the implementation service. Managing a fleet of cars in real-time Etteplan’s team delivered two mobile applications for iOS and Android: ABAX Driver and ABAX Admin. Managers and drivers can track and manage the fleet. They do it in real-time from their smartphones. For business owners and fleet managers, we created ABAX Admin. It lets them check live statuses of vehicles (parked, idle or driving), view trip history and replay trips. ABAX Driver, on the other hand, is an app for drivers in the same fleet. To clarify, drivers can modify trips, send reports to admins, or check the car’s location when parked. Moreover, they learn about their driving style and get optimization tips to increase productivity. Finally, they find out how to reduce fuel, maintenance and insurance costs. Etteplan also delivered the ABAX Open API together with the Developer’s portal. This API is a base for the ABAX Admin app. Above all, the ABAX case study shows how important it is to take care of your customer experience (CX). *Skyrise.tech was acquired by Etteplan in June 2021. Read more about the acquisition here.
Developing Autonomous Smart Wood Processing Solutions with ANDRITZ ANDRITZ is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation in the municipal and industrial sectors as well as for animal feed and biomass pelleting. Other important business segments include automation and service business. The publicly listed technology Group is headquartered in Graz, Austria, and has a staff of approximately 29,100 employees. ANDRITZ operates more than 280 sites in over 40 countries.
Balancing the energy grid with Fortum Spring Fortum is a European energy company with activities in more than 40 countries. Fortum provides their customers with electricity, gas, heating and cooling as well as smart solutions to improve resource efficiency. Fortum wants to engage their customers and society to join the change for a cleaner world. Fortum is the third largest producer of CO2-free electricity in Europe. With approximately 19,000 professionals and a combined balance sheet of approximately EUR 69 billion, Fortum has the scale, competence and resources to grow and to drive the energy transition forward.
Simplifying intralogistics challenges through industrial digitalization with Cimcorp Cimcorp Group – part of Murata Machinery, Ltd. (Muratec) – is a leading global supplier of turnkey automation for intralogistics, using advanced robotics, material handling and software technologies. As well as being a manufacturer and integrator of pioneering material handling systems for the tire industry, Cimcorp has developed unique robotic solutions for order fulfillment and storage that are being used in the food & beverage, retail, e-commerce, FMCG and postal services sectors.
Utilizing design methods in shaping business with Vointy Vointy, a health technology start-up company from Oulu, Finland teamed up with Etteplan to bring a health and wellness application of a whole new breed to the market. Instead of focusing on personal performance metrics and competing in the fragmented and saturated market of wearable technology the application is aimed at employers and their human resources development.
Supporting Talenom with continuous security testing and awareness building Customer box: Talenom is an agile and forward-looking accounting firm established in 1972. Talenom’s business idea is to make day-to-day life easier for entrepreneurs with the most user-friendly electronic tools on the market and highly automated services. In addition to comprehensive accounting services, Talenom supports its customers’ business operations with a wide range of expert services as well as financing and payment, and banking services. cyber security
