Transforming Valmet’s spare parts processes with AI 

Valmet, a global leader in process technologies, automation, and services for the pulp, paper, and energy industries, continuously seeks innovative solutions to improve operational efficiency. The company's expertise spans the entire lifecycle of process equipment, from new installations to aftermarket services, including spare parts management and digitalized maintenance solutions. 

service solution that identifies and extracts information from old drawings and illustrations, optimizing Valmet’s existing spare part process through automation. The benefits of this innovative solution are manifold, with significant time savings, higher quality outputs, reduced errors, and enhanced process efficiency being among the major advantages. This solution is a part of our expanding rAIse suite of tailored AI solutions. 

The collaboration between Etteplan and Valmet has been marked by a shared ambition to harness emerging technologies in practical, results-oriented ways. By working closely together, the teams have been able to align technical capabilities with real-world business needs—pushing the boundaries of what’s possible in spare parts services through AI. 

The collaboration between Etteplan and Valmet has been marked by a shared ambition to harness emerging technologies in practical, results-oriented ways. By working closely together, the teams have been able to align technical capabilities with real-world business needs—pushing the boundaries of what’s possible in spare parts services through AI. 

"We are excited to collaborate with Valmet to revolutionize process efficiency through AI service solutions", said Risto Pukki, VP, Technical Communication Service Solutions at Etteplan. "By combining our expertise in AI with Valmet's industry knowledge, we are driving meaningful change and delivering tangible value to our customers. We are still at the beginning of our journey, and we will continue development together to create even more suitable solutions for Valmet’s purposes." 

From Valmet’s perspective, Etteplan’s proactive approach and collaborative mindset have been central to the project’s success. 

“Etteplan has been proactive in the process development bringing forth various possibilities for improvements through AI. Moreover, involving us in the process through engagement and collaboration has supported successful implementation. The partnership exemplifies our shared commitment to innovation and collaboration, paving the way for a future where AI-driven solutions transform industrial processes and unlock new opportunities for growth and success”, says Johan Erikson, Senior Manager eCommerce, Valmet. 

We further enhanced our service solution by integrating AI-assisted process optimization, enabling the processing of large volumes of data and allowing the AI to continuously improve its performance. As the solution is used more extensively, the AI becomes better at recognizing patterns, handling variations, and producing accurate results—even from older and lower-quality source materials. This ongoing learning reflects our company's Forward Focus value and supports long-term value creation, helping Valmet not only maintain but also enhance their spare part services over time. With each new dataset and application, the AI evolves—laying the groundwork for even more efficient and capable solutions in the future.