Technical Communication

A global industrial manufacturer needed to improve how documentation is managed across multiple product variants, where similar content was duplicated across separate manuals. By combining the use of Doc to XML and Content Reuse Analyzer, two of Etteplan’s rAIse tools, Etteplan made content reuse visible and measurable for the customer, revealing that a significant share of content could be reused, thereby reducing manual effort and translation work. 

A long-term public sector customer needed to scale the migration of thousands of documents into a structured XML-based system. By using one of Etteplan’s rAIse tools, Doc to XML, the customer reduced conversion effort by approximately 80%, transforming a slow, manual process into a scalable workflow and enabling progress toward a long-term digitalization roadmap.

Etteplan’s collaboration with Kuopion Energia marked a milestone in the digitalization of technical documentation. Building on that success, we developed Master Data Extraction 2.0 (MDE 2.0) — an AI-powered document intelligence solution that automates information extraction and streamlines the management of all document types.

Our client, the world’s largest manufacturer of commercial vehicles, particularly trucks and buses, commissioned Etteplan to develop a multilingual e-learning program to train drivers and sales teams on a new control unit. The goal was to efficiently prepare hundreds of people worldwide in five languages for the subsequent face-to-face training sessions.

To enhance the efficiency and reliability of its spare parts services, Valmet partnered with Etteplan to implement an AI-powered solution that streamlines spare parts identification and management. 

In today’s rapidly evolving business landscape, companies are increasingly turning to external partners to streamline their engineering management processes. Etteplan recently collaborated with Valmet, a globally renowned provider of technology and services for the pulp, paper, and energy industries, to deliver innovative engineering management services as part of a roll testing equipment project. This reference story showcases how Etteplan’s expertise and collaborative approach supported Valmet’s engineering operations.

Versatile energy company Kuopion Energia has long been known for its reliable and high-quality services, which include electricity production, district heating, and renewable energy solutions. Technical drawings are vital to Kuopion Energia’s operations, as they provide detailed information about the structure and functioning of energy production and distribution systems. Clearly named and easily accessible drawings enable efficient planning, maintenance, and problem-solving, thereby improving operational efficiency and ensuring reliable production.

In today’s world, where technology and design intertwine to shape our daily experiences, it is crucial for brands to effectively communicate with users. The collaboration between Etteplan and Unitrа, a brand with a rich history in audio device manufacturing, demonstrates how to combine passion, expertise, and creativity to create clear technical documentation.